CQS Practice Standard · Section 4.1

CQS (CPMS) Learning and Development Policy

The recent update to the Core Practice Management Standards (CPMS) requires CQS firms to have a policy in place in relation to learning and development (s4.1).

Policy documents can be time-consuming and difficult to prepare.

Aligned to CQS CPMS Section 4.1 Last updated 2026-07-13 Maintained by Lexsure

What the policy covers

13 sections in the current version.

  • Document Properties
  • Change Control
  • Associated Policies
  • 1 Aims
  • 2 Equal opportunities
  • 3 Responsibilities
  • 4 Performance appraisal process
  • 5 Induction
  • 6 Learning and Development Plans
  • 7 Training Activities
  • 8 EVALUATION OF TRAINING
  • 7 1 Learning and development records
  • 7 2 Conveyancing quality scheme training policy
  • 9 Lexsure services - identification of training requirements
  • 10 Solutions
  • 11 Making Adjustments to Suit Your Needs

The Learning and Development Policy includes reference to:

  • Evaluation of training
  • Learning and development plans
  • Performance appraisal process
  • Equal opportunities

...as well as other formalities and general obligations as required under 4.1 of the CPMS.



Latest updates

Own an earlier version? Buy only the paragraphs that have changed. Each paragraph arrives by email as a PDF as soon as you pay.

13 July 2026

Latest Policy Paragraphs, July 2026 1 paragraph
Supervision Accountability and Competence Assessment

Supervisors, namely compliance officers,carry absolute liability for all staff actions, meaning delegation policies must now mandate strict competence checks. This draft wording addresses the operational liability.

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17 June 2026

Latest Policy Paragraphs, June 2026 1 paragraph
Tax Adviser Competency & SRO/COLP Certification (update)

Avoidance exposure now attaches directly to the firm as adviser, with acting on client instructions providing no defence. This updated section makes the prohibition explicit, requires COLP escalation within 24 hours via the Internal Compliance Notification Form, and mandates a file freeze pending review.

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15 April 2026

Latest Policy Paragraphs, April 2026 1 paragraph
Core Topics (Update to Include Climate Change Risk Integration)

The firm’s core training should be updated to include 'Climate Change Legal Risk' as a mandatory annual requirement for all conveyancing personnel.

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4 March 2026

Latest Policy Paragraphs, March 2026 1 paragraph
Tax Adviser Competency & SRO/COLP Certification

Aligns with CPMS Practice Standard 3.3c by integrating new HMRC-specific competency requirements. It ensures staff are trained not just on tax calculation, but on the ethical "HMRC Standard for Agents," which is soon to be a regulatory necessity.

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23 April 2025

Latest Policy Paragraphs, April 2025 1 paragraph
Training Activities (Update)

The updated wording whereby the firm is promoting a consistent approach to managing everyday and emerging risks. Appendix 1 lists Core Topics for routine review and Suggested Topics based on ongoing risk assessments.

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21 January 2025

Latest Policy Paragraphs, January 2025 1 paragraph
Solutions

The Learning and Development Policy prioritises work-based learning, supplemented by methods such as file reviews, e-learning, shared knowledge hubs, courses, and webinars.

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Buying 6 or more paragraphs? The full current policy costs the same or less at £395.00 + VAT.

Related CQS policies

Exclusions to note

Sample template bundles do not include a template to show the structure of the residential conveyancing department at a firm. The data protection policy template covers the requirements of CQS, however it is the responsibility of the firm to ensure it is compliant with the requirements of the General Data Protection Regulation.