CQS Practice Standard · Section 5.7

CQS (CPMS) Conflict Handling Policy

The recent update to the Core Practice Management Standards (CPMS) requires CQS firms to have a policy in place in relation to conflict handling (s5.7).

Policy documents can be time-consuming and difficult to prepare.

Aligned to CQS CPMS Section 5.7 Last updated 2024-09-18 Maintained by Lexsure

Latest updates

Own an earlier version? Buy only the paragraphs that have changed. Each paragraph arrives by email as a PDF as soon as you pay.

23 April 2025

Latest Policy Paragraphs, April 2025 1 paragraph
Policy on Conflict of Interest Assessment and Dual Representation

This provision addressed potential conflict of interest where the firm is acting for seller and buyer. Where dual representation is allowed, strict safeguards like separate representation and informed written consent must be in place to protect client interests and maintain professional integrity.

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17 September 2024

Latest Policy Paragraphs, September 2024 2 paragraphs
Acting for buyer and seller (Update)

Additional wording to the preexisting wording setting out the obligation to ensure there is adequate separation between the fee-earners and authorised persons acting for the different parties

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Disclosure obligations to the lender (update)

An update on the disclosure obligations to lenders by adding a section of disclosure considerations much of which focuses on the issue of confidentiality.

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Buying 7 or more paragraphs? The full current policy costs the same or less at £475.00 + VAT.

Related CQS policies

Exclusions to note

Sample template bundles do not include a template to show the structure of the residential conveyancing department at a firm. The data protection policy template covers the requirements of CQS, however it is the responsibility of the firm to ensure it is compliant with the requirements of the General Data Protection Regulation.